Privacy Policy

Who We Are

Dr.Arasakone Clinic, Main Street, Mannar, Sri Lanka. For any privacy questions, contact contact@doctorarasakone.com or call +94 (0)23 222 2415.

Information We Collect

• Contact details (name, email, phone) when you contact us or book an appointment.
• Communications you send to us (messages, inquiries, feedback).
• Usage data such as pages visited, device and browser information, and approximate location derived from your IP address.
• Cookies and similar technologies to operate and improve the website. See our Cookies Policy.

Note: Medical information is collected and processed only during clinical consultation and is handled separately under strict medical confidentiality. Such data is not collected through this website.

How We Use Your Information

• Respond to your inquiries and appointment requests.
• Operate, secure, and improve our website and services.
• Send important notices about your requests or our services.
• Comply with legal obligations and protect our rights.

Legal Bases (GDPR)

Where applicable, we process personal data based on one or more of the following:

• Consent (e.g., when you submit forms).
• Legitimate interests (website operation, security, service improvements).
• Legal obligation (record-keeping, compliance).
• Contract (to provide requested services).

Sharing Your Information

We do not sell your personal information. We may share limited data with trusted providers who help us operate the website (e.g., hosting, analytics), bound by confidentiality and data protection obligations, or where required by law.

Data Retention

We keep personal information only as long as necessary for the purposes described above or as required by law. Non-essential analytics data is retained for a limited period.

Your Rights

Where applicable under local law (e.g., GDPR), you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing and request data portability.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with your data protection authority.

Your use of the site is also governed by our Privacy Policy and Cookies Policy.

Security

We use administrative and technical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

International Transfers

Your information may be processed in countries outside your residence. Where required, we implement appropriate safeguards to protect your data.

Children’s Privacy

Our website is not directed to children under 16. If you believe a child has provided personal information, please contact us to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date above.

Contact Us

Questions about this Policy? Email contact@doctorarasakone.com or call +94 (0)23 222 2415.